Privacy policy

 

This privacy policy describes how Maya's Circle (“we”, “us” or “our”) collects, uses and shares personal information when you visit our website or make a purchase from us.

Personal information we collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, we collect information about the individual web pages or products you view, which websites or search terms referred you to our website and information about how you interact with our website. We refer to this automatically collected information as “Device Information”.

We collect device information using the following technologies:

  • “Cookies” are data files placed on your device or computer that often contain an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • “Log files” track actions that occur on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.

  • “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the website.

In addition, when you place an order, we collect personal information, including your name, billing address, shipping address, payment details (including credit card details), e-mail address and telephone number. We refer to this information as “Order Information”.

When we refer to “Personal Information” in this privacy policy, we refer to both Device Information and Order Information.

How do we use your personal information?

We generally use the Order Information we collect to fulfil orders placed through the website (including processing your payment details, arranging shipping and providing invoices and/or order confirmations). In addition, we use this Order Information to:

  • Communicating with you;
  • Screen our orders for potential risks or fraud; and
  • When in accordance with the preferences you have shared with us, to provide you with information or advertisements relating to our products or services.

We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website, and to evaluate the success of our marketing and advertising campaigns).

Sharing your personal information

We share your personal information with third parties to help us use your personal information as described above. For example:

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.

In addition, if you are a European resident, we note that we process your information to comply with contracts we may have with you (for example, if you place an order through the website), or otherwise to pursue our legitimate business interests as described above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.

Data retention

When you place an order through the website, we keep your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Get in touch

For more information about our privacy policy, if you have any questions or would like to make a complaint, please contact us by e-mail at info@mayascircle.com.

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